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More than 1 000 ambulances nationwide

HELP WHEN YOU NEED IT MOST

Be safe. Anytime. Anywhere.

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Over 3 000 armed response teams

HELP WHEN YOU NEED IT MOST

Be safe. Anytime. Anywhere.

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Crisis response 24hrs a day

HELP WHEN YOU NEED IT MOST

Be safe. Anytime. Anywhere.

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Join over 200 000 users

HELP WHEN YOU NEED IT MOST

Be safe. Anytime. Anywhere.

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Our Values

To provide South Africans a world-class crisis response service they can trust and afford. It’s our goal to continually innovate and ensure that we protect our members and improve their quality of life.

We aim to be:

  • The fastest crisis response service
  • The most professional and experienced crisis management team
  • The most technically advanced service platform
  • The most creatively designed products and services
  • And have the widest Security, Medical and Breakdown network coverage anywhere in SA.

Services We Offer

Our services include the following:

24/7 Crisis Response Centre

In the event of an emergency or incident, as a HelpMe member, you have immediate access to our specialist Crisis Centre team to assist with coordinating and managing your incident and ensuring emergency service responders arrive promptly at your exact location, saving you valuable time and stress.

Crisis Response Coordination

In the event of an accident, emergency, or roadside breakdown, our Crisis Centre will assist you by co-ordinating the relevant response teams and possibly by working with your own service providers that may be part of your existing vehicle or medical cover.

BREAKDOWN SAFETY PATROL

Breaking down and being stranded at the roadside is, unfortunately, a high risk in South Africa. With over 2000 Breakdown Safety Patrols, we aim to arrive at your side in under 8 minutes and stay until your breakdown service arrives and you are safe.

Guardian Alert

Should you find yourself in a dangerous or risky situation, our unique Guardian Alert service gives members access to our 3000+ armed response teams instantly and discreetly. With Guardian Alert, members have access to our exclusive Home Alert and Hijack Tracking features to ensure you get the protection you need in minutes, whatever situation you find yourself in.

Hijack Tracking

As part of our Hijack Tracking service, our crisis centre team will contact your existing vehicle tracking provider to request the dispatch of their armed response to assist in locating your car and possibly you too.

Home Alert

Home Alert transforms your cellphone into a security alert button for your home’s security system. If you believe you have intruders at your home, simply press the Guardian Alert button, and we will call you back immediately. If we cannot get hold of you, we will immediately contact your home security company to dispatch an armed response team to assist.

Accident Management

Serious car accidents usually require the co-ordination of multiple responders at the same time. At the push of a button, our expert team will ensure you get all the help you need and provide you with comprehensive support until your crisis is over.

Bail Assist

If you find yourself on the wrong side of the law for a minor offence, our qualified legal team will ensure your visit to the police station is as short as possible, day or night. Terms and conditions apply.

What Members Get

Our members get a wide range of benefits which include;

Access to over 3 000 armed response teams

Access to over 1 000 ambulances

Over 4000 breakdown responders nationwide

A 24/7 crisis response centre

24/7 telephonic legal assistance

I got stuck with a l...

I got stuck with a low battery and I pressed helpme button and I received a call back Within a minute I received a call from a technician who requested my location Hardly 20 mins he was at my location and I was helped

Solomon M

Great service from c...

Great service from call centre agent and tow truck driver

Donovan E

Excellent response time

The response time from the call center was excellent- less than a minute from the time I pressed the button to when I received the call.

Ms H

Helpme service

I was very impressed with fast respons from helpme services, thank you for helping me and follow up with me if everything went well, its so good to know you can still relying on someone in these days. Thank you helpme services you are the best…

Joey C

Help me

Amazing service was impress how quickly they respond and follow up. Thank you

Joey C

Revd. Mervyn Singh

This is a great to have service. I’ve hit the panic button a few times deliberately and at other times unconsciously. Their call came through timeously.

Mervyn S

Helpme_response review.

I have not as yet needed their services, but due to finger trouble, caused false alarms more than once. Should the way in which they responded to my false alarms be an indication of what I am to expect in situations where I really need assistance, my soul is at peace Well done!

Mrs E

Safety

Fast, professional, friendly

Mrs Madel Van Eeden

Security

I was in an unsafe environment and I did get a gurdinan angle to escort me from the place to the nearest safe place.

Mr Tshilidzi Percy Mudau

Experience absolute brilliance

Experience absolute brilliance and unrivaled service with Helpme24/7 Crisis Alert!
It gives me great pleasure to share my recent experience with Helpme24/7 Crisis Alert. I was in urgent need of emergency assistance and their service was absolutely phenomenal. Their emergency assistance provides unwavering support and security from start to finish, even during the toughest times.

Ms M
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Become a Member

HelpMe offers a range of Membership Plan options to suit your needs. Join over 200 000 South Africans who have put their trust in us.

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