How to Get Help in An Emergency
The moments surrounding an emergency are crucial. You’re working against the clock and have to make every second count. So, what is the first thing that you’re going to do? Will you spend your limited time figuring out who to call and how to react? Or would you prefer to initiate an immediate predetermined crisis plan?
While we may know our answer, how you’d prefer to prepare for an emergency is up to you. We can’t always predict when a crisis will happen. If we could, life would be a lot easier. However, we can plan how we will react and organise services to assist us in our moment of need.
Imagine you are driving home from work. You’re stressed and tired after a long day and want to get home and relax. Before you even know what’s happened, you hear a loud BANG and realise you’ve just been in an accident. What’s your first step? Not sure? You need the HelpMe by MiWay app.
The HelpMe by MiWay app gives you immediate access to our specialist Crisis Team and ensures that responders arrive promptly at your exact location. It’s the all-in-one emergency response app you didn’t know you needed.
The Services HelpMe by MiWay can offer you
Right now, you may be thinking, “If this app is that great, then what services does it offer me when I’m in a crisis?” Well, keep reading below to find out more about the potentially life-saving services HelpMe by MiWay can offer you:
Accident
If you are involved in a severe car accident, this will require the coordination of multiple responders at the same time. However, with the push of a button, our expert team can ensure that you get all the help you need and provide you with the support you need until your crisis is over.
Emergency Medical Services
Suppose you need assistance with a medical emergency – our Crisis Centre will assist you with making contact and coordinating with your medical service responders or assist with alternative service providers to get you the medical attention you need.
Breakdown Response
Our partnership with one of South Africa’s largest private breakdown response providers means that as a HelpMe member, you’ll get the help you need sent directly to your exact location.
Breakdown Upgrade
Our breakdown upgrade benefit gives you access to roadside assistance. We don’t only assist you with your current provider; you’ll also have access to our nationwide breakdown service networks.
The app also gives you access to Legal and Bail Assistance, Guardian Alert, Rapid Armed Response and Trauma Counselling.
Legal and Bail Assistance
If you have found yourself on the wrong side of the law for a minor offence, our qualified legal team will ensure your visit to the police station is cut short. Terms and conditions apply when utilising this benefit.
Rapid Armed Response and Guardian Alert
The thought of being vulnerable to hijacking or attack is scary. Should you be concerned about your safety while you’re out and about, the HelpMe App allows members to request assistance from our armed response teams instantly and discreetly.
Should you find yourself in any dangerous or risky situation, our Rapid Armed Response service of highly trained and skilled security response companies has over 3000 armed reaction teams to ensure you get the protection you need in minutes.
Trauma Counselling
Besides keeping you safe at the time of an emergency, we also offer telephonic counselling services to assist you and your family with any stress and trauma suffered during and after the event.
Being prepared when an emergency arises is the most crucial step that you could take to ensure an effective response. While every event is unique, our HelpMe by MiWay app can help effectively manage most crises that you may face. For more information on HelpMe by MiWay, visit our website today.