Your direct line to personal safety & peace of mind. Based on your selected membership, you are able to use the following valuable services.
Crisis Response Service
State-of-the-Art crisis management centre, available 24-hours a day, 7-days a week. Provides expert crisis assistance and emergency coordination for all HelpMe 24/7 services as well as public services. Crisis center agent contacts you and coordinates your emergency on your behalf.
Armed guard dispatched to your location. Access to a nationwide footprint of highly trained, PSIRA registered reaction officers. Excludes private residential and commercial premises as the officers would not be able to gain access.
Medical Emergency Services
Accident Ambulance medical response to the scene of an accident – in an emergency situation, we will coordinate the dispatch of an emergency medical response team to the scene of the acident emergency where appropriate lifesaving support will be provided.
Paramedic Advice – Medical personnel are available 24 hours each day to telephonically provide general medical information and advice.
Comprehensive roadside assistance to cover roadside events, including towing in the event of mechanical or electrical vehicle breakdown, accident towing, flat battery assistance, running out of fuel assistance, assistance when keys are locked in your vehicle, as well as bicycle breakdown/puncture assistance.
Provides access to telephonic legal assistance from our qualified attorneys available 24-hours a day. Benefit includes telephonic advice on general legal matters including but not limited to advice on lease agreements, property law, consumer advice, debt advice, self-defence, 3rd party recoveries, criminal matters and possible representation at litigation.
Funeral and Personal Accident Cover
The personal accident policy, underwritten by InsureAfrica Underwriting Managers (Pty) Ltd (FSP 15059) provides you with cover if you die, or if you are disabled as the result of an accident. The main member of the policy is covered for a R5,000 Funeral Benefit payable if your death is from natural causes, or a R20 000 Personal Accident benefit if your death is due to an accident. For detailed information please view the PA Disclosure Notice